Customer service is key to retaining and growing your business. Whether it’s a large fast-food chain like Chik-fil-A or your mom and pop store down the street. What keeps those customers coming back...
Client Relationships
Learn more about how to navigate personal trainer and client relationships.
How to Exceed Your Training Clients Expectations
In customer service, you are either exceeding, meeting or failing to meet your customer’s needs. With the number of choices consumers have these days, it’s not enough to just meet expectations. You...
How Neuro Linguistic Programming Can Help Personal Training Clients
Personal trainers can help clients reprogram their thinking and realize their fitness goals. Without a change in thought patterns, behavior doesn't change. Neuro-linguistic programming is a...
Enhancing Facebook Interaction and Relationships
If you are looking to build your personal training business or create a virtual community with your current clients, Facebook is an ideal place to grow relationships online. When promoting yourself...
NFPT Live: How to Get Energy Naturally – Ep 35
Exercise is a great way to boost energy - unless, you don't have the energy or motivation to exercise in the first place. Elevate the energy levels of your clients so they can cultivate a desire and...
NFPT Live: How Sleep Deprivation and Disorders Affect Fitness – Ep 34
Quality of sleep is crucial for exercise to be beneficial. Just like eating right is critical for weight loss. Hone in on your client's sleep habits, rhythms, and underlying conditions to address...
NFPT Live: Fitness Passion or Obsession? – Ep 33
Are you passionate? Are you TOO passionate? Many people miss the mark when it comes to being healthy, while some of us might be a little over the top. There is a balance, let's talk about how to...
NFPT Live: Are You TOO Friendly with Your Clients? – Ep 32
Developing a strong relationship with a client is essential to form trust and influence change. How comfortable should you get and where is the line? Erik Hageman joins us to provide insight from a...
NFPT Live: 5 Client Questions That Influence Change – Ep 29
Get your clients committed to their fitness goals. Boost motivation too! Ask questions that push your clients to think about exercise differently. Finding out WHY they want to exercise is important...
5 Statements Personal Trainers Should Never Say to their Clients
Personal trainers, like every other person on the planet, have their moments of making silly remarks or insensitive comments to their clients. We are human, which means we are fallible....